FAQs
We are making our greatest efforts to offer you the quality made products at good price. We’d like to cooperate with you to expand our business in your markets.If in doubt, please see the following FAQs
Q: Who is ISUNOR?
A: ISUNOR is the manufacture of garden and outdoor building items for 20 years . We offer many types of the garden building items popular in US & EU market as below : Garden House: Greenhouses, Metal sheds , Car garages, Wood storage, Bin Store... B: We are a company integrating industry and trade.
Q: What is your terms of payment?
A:We accpect Ali Trade Assurance; TT; 30% deposit, 70% balance against the copy of B/L; L/C at sight... B:Delivery time is 30-45 days after receiving the deposit.
Q: How to deal with quality problems?
A:Warranty is 3 years. Within the warranty period, ISUNOR will responsible for all quality problems caused by production.
Q: Do you provide sample to check your quality? How long will it take to send the sample?
A: Yes, If you need the samples, we will charge for the sample cost. But the sample cost can be refundable after order confirmation when your quantity of the order is more about the MOQ. B:It will take 5-7 days after receiving money if we have stock. If there is no stock, it will be 7-15days.
Q: What is your MOQ?
A: The MOQ is based on the product. Different product have different MOQ, please contact me for enquiries.
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We are making our greatest efforts to offer you the quality made products at good price. We’d like to cooperate with you to expand our business in your markets.
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